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Please take the time to read
and understand our policies, and to check them periodically
for any updates or revisions. If you have any questions about
the contents within any of our policies, please feel free
to contact us by e-mailing sales@GLOBALHOP.com.
Introduction
The Futuras Technologies, LLC Acceptable Use Policy is designed
to protect Futuras and Futuras customers from improper and/or
illegal activity over the Internet. Futuras account holders
and their authorized users are expected to behave in a reasonable
fashion and to abide by commonly accepted practices of the
Internet community at large. The information provided herein
serves as a guideline in regards to appropriate and inappropriate
behavior on the Futuras network; the information is not comprehensive
and should not be considered as such.
General
GLOBALHOP.com is a wholly owned division of Futuras Technologies,
LLC ("Futuras"). This document comprehensively defines
the Futuras acceptable use policies ("AUP") while utilizing
Futuras services that provide access to the Futuras network (the
"Network"). By using the Network, you (the account holder)
acknowledge that you and users that have gained access to the
Network through your account have read, understood, and agree
to abide by this AUP document. You, (the account holder) are responsible
for violations of the AUP by any user authorized by you to access
the Network. The AUP applies to all aspects of the Network, including
but not limited to websites, email, USENET postings, online chat,
and game server instances. You are responsible for maintaining
the confidentiality of your password(s) and account information,
as well as the physical security of your and your authorized user's
access to the Network. In the event that a verifiable violation
of the AUP is perpetrated by you or any user of your account,
you agree to indemnify, defend, and hold Futuras, its divisions,
members, employees, suppliers, and any third party Web site developers
and/or providers harmless from and against all claims, demands,
actions, liabilities, losses, expenses, damages, and costs, including
actual attorneys' fees, resulting from that violation of the AUP.
In the event of verifiable misuse or abuse of the Network, or
verifiable infringement by you or any user of your account, of
any intellectual property or other right of any person or entity,
you agree to indemnify, defend, and hold Futuras, its divisions,
members, employees, suppliers, and any third party Web site developers
and/or providers harmless from and against all claims, demands,
actions, liabilities, losses, expenses, damages, and costs, including
actual attorneys' fees, resulting from that Network misuse, abuse,
or infringement. You agree to cooperate as fully as reasonably
required in Futuras's defense of any claim. Futuras reserves the
right, at its own expense, to assume the exclusive defense and
control of any matter otherwise subject to indemnification by
you and you shall not settle any matter without the written consent
of Futuras. You agree to notify Futuras immediately of any unauthorized
use of your account or any other breach of security known to you.
Rights of Futuras
If account holders and/or authorized users engage in conduct
while using the Network that is in violation of the AUP or
is otherwise illegal or improper, Futuras reserves the right
to suspend and possibly terminate access to the Network without
prior notification to the account holder. Generally, Futuras
will attempt to contact you and notify you of conduct and/or
activity that is in violation of the AUP and request that
such activity cease. However, in cases where the viability
of the Futuras Network is threatened or in matters involving
UCE/SPAM, mail relaying, alteration of your source IP address
information, denial of service attacks, illegal activities,
harassment or copyright infringement, Futuras reserves the
right to suspend and/or terminate your account and access
to the Network without prior notification. Additionally, Futuras
may take other action, including legal action, against an
account holder for verified violations of the AUP. This may
include an immediate termination of the account. Futuras does
not make any promise, nor does Futuras have any obligation,
to monitor or police activity and account holder behavior
occurring on or via the Network and will have no liability
to any party, including the account holder, for any violation
of the AUP.
Abuse of Server Resources
Running programs in the background on a Futuras server without
Futuras's prior written authorization, or running chat rooms,
Internet Relay Chat, IRC bots, and the like are not acceptable
uses of Futuras's servers. Further, any usage of ten percent
(10%) or more of our system resources is an undue burden on
our system and is unacceptable. If your usage ever exceeds
ten percent (10%) of system resources, your account may be
suspended immediately and without prior notice. At this time,
Futuras will work with the client to come up with a remedy
to the situation. In addition any domain that exceeds five
(5) gigabytes of bandwidth traffic within any twenty four
(24) hour period can be terminated without prior notice. Usage
of scripts or other utilities to direct pointed domain names
to subdirectories is not permitted and is grounds for termination
of the account.
Futuras Technologies, LLC defines the term "unlimited"
in this document. Any "unlimited" features can be
limited upon the request of Futuras. We may take any "unlimited"
feature and set a limit on it at any time without prior notification.
Accounts are also subject to immediate suspension if they
are found abusing the "unlimited" account functions.
The client will be given an opportunity to modify the abuse
in question to a level that is acceptable to us.
Bandwidth Policy
Clients may occupy only the amount of disk space, and utilize
no more than the network bandwidth that is allotted by their
hosting package. Additional fees, specified in the Shared
Hosting Plans page, will be charged for exceed the disk space
and/or network bandwidth allotted to them. By default a quota
system is in place to prevent you from exceeding your disk
space limits, and your site will automatically be disabled
if it exceeds it’s network bandwidth. If you wish to
exceed these limits you will need to contact us to do so.
We feel that these settings are in your benefit and prevent
any unwanted or unexpected costs from showing up. Your total
network bandwidth usage is viewable directly from the Shared
Hosting Control Panel at all times for your review.
Backups
Full backups are made weekly, and backups of new/changed
data made nightly. No guarantees are made of any kind, either
expressed or implied, as to the integrity of these backups.
Backups are made for server restoration purposes only. It
is the Clients responsibility to maintain local copies of
their web content and information. If data loss occurs due
to negligence of Client in securing their account or by an
action of the Client, Futuras Technologies, LLC will attempt
to recover the data from the most recent archive for a $200.00
fee.
IP Addresses
Futuras maintains control and any ownership of any and all
I.P. numbers and addresses that may be assigned to the Client
and reserves in its sole discretion the right to change or
remove any and all IP numbers and addresses.
Unauthorized or Illegal Access
An account holder or their authorized users may not attempt
to gain unauthorized or illegal access to, or attempt to interfere
with or compromise the normal operations or security of any
network, application, or system, including the data and/or
information maintained on that entity. An account holder or
their authorized users may not use the Network to conduct
activities that interfere with the ability of others to access
or use the Network or the Internet. An account holder may
not use the Network to monitor data streams, information,
or communications on any other network or system without authorization.
Account holders and their authorized users may not attempt
to gain unauthorized access to other account holder passwords
and account file and directory structures.
Systems Security
Futuras Network account holders are responsible for configuring
their systems with at the very minimum basic security. Should
applications or systems at an account holder's site be compromised,
the account holder is solely responsible for reporting the
violation and repairing the exploited application or system.
Account holders are prohibited from intentionally or negligently
inserting false or spoofed data into the Internet, for example
in the form of bad routing information or invalid DNS information.
UCE/Spamming/Mailbombing
An account holder or their authorized users may not use the
Network to transmit large volumes of unsolicited commercial
e-mail or deliberately send excessively large file attachments
to one recipient. Unsolicited commercial e-mail or a series
of unsolicited commercial e-mail or large file attachments
sent to one recipient constitutes Unsolicited Commercial E-mail
("UCE") and is expressly prohibited. In addition,
"spamming" and "mailbombing" are expressly
prohibited. Using the network or service of another provider
to send UCE, spam, or mailbombs to promote a website or game
instance hosted on or connected to the Futuras Network is
expressly prohibited. Account holders may not use the Network
to accumulate responses from unsolicited mass commercial e-mail.
Spoofing/Fraud
An account holder may not attempt to send e-mail or transmit
any electronic and/or digital communication while using the
name and/or address of someone other than the account holder.
Attempts to impersonate other persons, companies, or corporations
by altering a source IP address or by using forged and/or
spoofed headers or other identifying information is expressly
prohibited. Attempts to fraudulently conceal, forge, spoof,
or otherwise falsify an account holder's identity in connection
with utilization of the Network is expressly prohibited.
E-Mail Relay
Use of another party's electronic mail server to relay e-mail
without express permission from the other party is expressly
prohibited.
USENET Postings
Postings to USENET groups must comply with that group's charter
and policies. Account holders are expressly prohibited from
cross posting to unrelated news groups or to any news groups
where the post does not meet that group's charter. Continued
off-topic postings including commercial messages (unless specifically
invited by the newsgroup's charter) is expressly prohibited.
Disrupting newsgroups with postings or activities that are
(as determined by Futuras) frivolous, unlawful, obscene, threatening,
abusive, libelous, excessive, or repetitious is expressly
prohibited.
Illegal Activity
Futuras account holders and their authorized users agree
to use the Network for lawful purposes only. Use of the Network
for transmission, retransmission, distribution, retrieval,
or persistent storage of any information or other digital
material, such as images, scripts, databases, or compiled
programs that violates any applicable federal, state, or local
law or regulation is expressly prohibited. This includes,
but is not limited to, the use, transmission or retransmission
of any information or digital material protected by copyright,
trademark, trade secret, patent, or other intellectual property
right, and any other material or digital information that
constitutes an illegal threat, violates export control laws,
or is obscene, defamatory, or otherwise unlawful. In instances
that involve child pornography, Futuras Technologies, LLC
complies with all applicable Federal and/or State laws including
providing notice to the National Center for Missing and Exploited
Children or any other designated agency.
Prohibited Activities
The following activities are expressly prohibited and can
result in the immediate termination of access to the Network:
Attempting to intercept, redirect, or interfere with electronic
communications intended for others.
Intentionally transmitting or retransmitting files or scripts
that contain or activate a computer virus.
The resale of Futuras services or products, unless expressly
authorized in a separate written agreement with Futuras Technologies,
LLC.
Providing false, misleading, or incorrect data to Futuras
Technologies, LLC on written or online applications, contracts,
or other documents or materials provided to Futuras, including
fraudulent credit card numbers, fradulent paypal accounts,
or fradulent "bill to" addresses or telephone numbers.
Attempts to circumvent, alter and/or modify the processes,
procedures, scripts, or programs used by Futuras to measure
time, bandwidth utilization, or other methods to document
account holder use of Futuras products and services.
Any other inappropriate, abusive, or illegal activity of
the Network (as determined by Futuras), whether or not specifically
listed here in the AUP, may result in the immediate suspension
and/or immediate termination of access to the network, and
immediate suspension and/or termination of the account holder's
account.
Cooperation with Criminal or Civil Investigations
Futuras cooperates fully with appropriate law enforcement
agencies and/or other parties involved in investigating claims
of illegal or inappropriate activity conducted on the Futuras
Network. Futuras reserves the right to disclose account holder
information to the extent authorized by the relevant federal
surveillance statutes.
AUP Modifications
Futuras reserves the right to modify this AUP at any time
without prior notice. When appropriate and/or necessary, Futuras
will attempt to notify account holders of any such modifications,
either with e-mail or by posting a revised copy of this AUP
in this location on our website.
Restrictions on Use of Account
It is the account holder's responsibility to keep their password
secure. An account holder may not share their password or
user account with any other party. An account holder may not
resell or lease the Network or any portion thereof. An account
holder may not logon to more than one user session at a time.
Mail Server Filters
The use of the Futuras Network to transmit email through
external third party servers is expressly prohibited. Account
holders are responsible for ensuring that all persons accessing
or using the Network under their authorization comply with
the AUP.
If you become aware of any violation of this AUP by any person,
company, or corporation, including authorized users that have
accessed the Network via your account, please notify Futuras
immediately. Futuras will notify you, our account holder,
of complaints received by us regarding each incident of an
alleged violation of this AUP by users of the Network that
are authorized by you. You agree to promptly investigate all
such complaints and take all necessary actions to remedy any
actual violation of this AUP. Futuras may identify to the
complainant that you, the account holder, are investigating
the complaint and Futuras may provide the complainant with
the necessary information to contact you directly. Every Futuras
account holder must identify a representative for the purpose
of receiving complaint related notifications. Futuras reserves
the right to install and use, or to have you install and use,
on your colocated or dedicated server, any appropriate devices
to prevent violations of the AUP, including devices that are
designed to filter or terminate access to the Network provided
by Futuras.
Questions, Comments, or Complaints
If you are uncertain as to whether or not a contemplated
activity is permissable under the AUP, please e-mail sales@GLOBALHOP.com
for clarification. Complaints regarding prohibited activities
or other abuse of the Futuras Network, including violations
of this AUP, should also be sent to sales@GLOBALHOP.com.
LEGAL
Additional Terms and Conditions
Use of the Futuras Network by an account holder or authorized
user of an account holder is subject to the terms and conditions
of any agreements entered into by the account holder with
Futuras. This AUP document is hereby incorporated into such
agreements by reference.
Limitation of Liability
Futuras Technologies, LLC shall not be liable for any indirect,
incidental, special, consequential, or punitive damages, including
but not limited to loss of profits, loss of business or business
opportunites, loss of use, etc., even if advised of the possibility
of such damages. Futuras Technologies, LLC shall not be liable
for any direct or actual damages, except to the extent specified
in a written or electronic agreement entered into between
Futuras Technologies, LLC and its account holders. Futuras
Technologies, LLC makes no warranties or representations herein,
either express or implied, concerning the Futuras Network,
and expressly disclaims warranties of fitness for a particular
use or purpose, the warranty of merchantability and any other
warranty implied by law.
Complaints regarding prohibited activity or other abuse of
the Futuras Network, including violations of this AUP, should
be sent via e-mail to sales@GLOBALHOP.com.
Please include all applicable information that will assist
Futuras in investigating the complaint, including all applicable
headerlines of forwarded messages. Sites external to the Futuras
Network experiencing live attacks from Futuras Technologies
account holders should call Futuras (telephone 913-681-3026)
to submit a complaint as quickly as possible. If you are a
Futuras account holder and are uncertain as to whether any
contemplated use or activity is prohibited, please submit
questions or comments to Futuras Technologies, LLC.
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