SHARED WEB HOSTING, DEDICATED SERVERS, AND COLOCATION SERVICES

Please take the time to read and understand our policies, and to check them periodically for any updates or revisions. If you have any questions about the contents within any of our policies, please feel free to contact us by e-mailing sales@GLOBALHOP.com.

Age

The Client must be at least 18 years of age to obtain our service.

Billing Policy

All accounts are set up on a pre-pay basis. All International clients must pay by PayPal or International Money Order. Customers with accounts set up on a periodic credit card billing plan must keep credit card information current. It is the customers' responsibility to inform Futuras on changes in credit card type, e-mail address or expiration date to their credit card. Credit card accounts are billed once monthly, quarterly, or yearly, depending on your billing cycle. If your credit card is declined you will have seven days to make payment, after these seven days, your account will be placed on hold until services are paid for. All accounts paying by check have 28 days to send in payment. After the 28-day mark, all accounts will be placed on hold until payment is received. There is a $5.00 credit card resubmission fee if your credit card is declined. Futuras charges a $25.00 return check fee on all returned checks.

NOTE: All accounts billed to a credit card are automatically renewed unless canceled prior to the renewal date. This applies to all monthly, quarterly, and yearly accounts.

Billing Term

After the initial thirty days of service, each customer is committed to the remaining time on the service they purchased and no refunds will be given. Futuras does not require that you finish off each term and you are free to close your account at anytime without any additional charges or fees. However, Futuras will not pro-rate any return for unused service. For example, if you have an account that you are paying for monthly and you decide to close it a few days after your last payment, you will not be issued any refund, whether in full or pro-rated. By using Futuras Technologies, LLC, you understand and agree to this billing term. You also understand that while no refund will be issued, you are always free to keep your account open for the full amount of time you have paid for.

Termination of Service

Either Client or Futuras Technologies, LLC may terminate service at any time. Client's only right and sole remedy with respect to any dissatisfaction with any of Futuras's policies or practices, fees, billing methods, etc. is terminating service. All account terminations must be done through our Billing and Support Panel located at https://secure.ftllc.net/billing/ . Once your logged in submit a trouble ticket with your request for termination. E-mail requests and phone calls will not constitute acceptance of termination. You will receive a confirmation upon the termination of your account which should be stored for your records.

Account Holder Privacy

The Internet is an open and insecure means of digital communication. Any form of digital information that an account holder or an account holder's authorized users transmits over the Internet is susceptible to interception and/or alteration. Subject to the Futuras Privacy Policy, Futuras makes no guarantees regarding, and assumes no liability for, the security and integrity of any digital information an account holder transmits via the Network or over the Internet, including digital information transmitted via any server or application designated by Futuras or any other party as "secure."

TOS Modifications

Futuras reserves the right to modify this TOS at any time without prior notice. When appropriate and/or necessary, Futuras will attempt to notify account holders of any such modifications, either with e-mail or by posting a revised copy of this AUP in this location on our website.

Restrictions on Use of Account

It is the account holder's responsibility to keep their password secure. An account holder may not share their password or user account with any other party. An account holder may not resell or lease the Network or any portion thereof. An account holder may not logon to more than one user session at a time.

Transfer of Account

An account holder may not transfer their account to another person, company, or corporation without prior written consent from Futuras.

Limitation of Liability

Futuras Technologies, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business or business opportunites, loss of use, etc., even if advised of the possibility of such damages. Futuras Technologies, LLC shall not be liable for any direct or actual damages, except to the extent specified in a written or electronic agreement entered into between Futuras Technologies, LLC and its account holders. Futuras Technologies, LLC makes no warranties or representations herein, either express or implied, concerning the Futuras Network, and expressly disclaims warranties of fitness for a particular use or purpose, the warranty of merchantability and any other warranty implied by law.


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